User Support Center

Quickly find answers in the articles below or enter keywords in the search field to refine your search.

Logging in and Passwords

Last Updated: Aug 06, 2019 02:31PM EDT


Login
If you access i-Human through your school portal or website, please access i-Human by logging in through your school portal. You will not be able to access your account using the i-Human LOGIN screen.
Logging into i-Human is easy. You can use the following web address, https://ih2.i-human.com/users/sign_in, or by clicking the "Login" button at www.i-human.com. 
 




Enter the email address on your account, usually, your school email address, click "Next," enter your password, and then "Sign In." This will take you to the Home page where you will find the Tutorial Videos, How to Maximize Your Score (user's guide), and the link to our Support Center.
Login in screen
Sign in screen
 
You can reset your password at any time.
If you access i-Human through your school portal or website, changing your password in their system will update your account automatically.


1.  Go to www.i-human.com and click the green Login button.
2.  Click the "Help! I forgot my account email or password" link below the green Next button. 
3.  Enter your email address and click the Send Reset Instructions button.
4.  You will receive an e-mail from i-Human Support with instructions within moments with instructions on how to change your password.
5.  Enter a password and password confirmation, then click the "Change my password" button to complete the process and log you into the home page.

New users, please take some time to learn how to play an assignment.

  1. Click on your program type on your home page (undergraduate or graduate).
  2. Review the guide and videos.








I Received reset password email instructions again for a different course/class


When you have an active account in i-Human and have been enrolled in another course or class, you may receive the Reset Password Instructions email from i-Human Support.  
If you are currently enrolled in i-Human and
  • have your password, you can disregard the email and continue to login as you have in the past.
  • do not have your password, you can follow the instructions in the email to reset your password.


I didn't get my login info/I didn't receive my password reset email.

  • Do you sign in through your school portal or website? If so, you will need to login by going to that website and clicking on the i-Human link they provide.
  • Did you check your email junk folder? Your email provider may be classifying our email as junk or spam. Make sure support@i-human.com is not listed as spam with on your email account.
  • Did you email address change? If so, please submit a support ticket so we can make adjustments to your account to allow you to log in.

Need more help?

We are investigating an issue with searching history questions. If you are unable to locate the question you are looking to ask your patient, please use the Category Folder.




Internet Explorer will no longer work and please use another browser such as Google Chrome.

    Submit a support case.

    Help Desk Hours


    Monday - Thursday 24 hours
    Friday Closes at 5pm PT
    Saturday 8am-5pm PT
    Sunday 8am-5pm PT
-->
5b02955bc4ddd5b9cdfe68c1ec27f80c@i-humanpatients.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete