User Support Center

Quickly find answers in the articles below or enter keywords in the search field to refine your search.

Small or Missing BP meter (sphygmomanometer)

Last Updated: Sep 15, 2018 09:01AM EDT
You may not see the Sphygmomanometer when you click on the meter icon in the Physical Exam tab due to the size of your screen. You can use the zoom function on your browser to zoom out whereby allowing you to see the meter.

Use the short cut keys on your keyboard to zoom out:
  • PC/Windows users hold the "Ctrl" key and press the " - " (minus) key
  • Mac/Apple users hold the Apple key and press the " - " (minus) key
Zooming out will allow you to see the sphygmomanometer that was hidden before.

You can also change the text size inside of your case by using the text size function located in the top toolbar. This will not change the zoom of your browser, just the text size in your case.
  Increase text size     Decrease text size

Need more help?

We are investigating an issue with searching history questions. If you are unable to locate the question you are looking to ask your patient, please use the Category Folder.

Internet Explorer will no longer work and please use another browser such as Google Chrome.

    Submit a support case.

    Help Desk Hours

    Monday - Thursday 24 hours
    Friday Closes at 5pm PT
    Saturday 8am-5pm PT
    Sunday 8am-5pm PT
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found