User Support Center

Quickly find answers in the articles below or enter keywords in the search field to refine your search.

Getting Started (All Programs)

  • Logging in and Passwords

    Login Reset Password I have an account and received a password reset instructions for another course I didn't ...

    May 28, 2019 03:06PM EDT
  • Where to get help - Help Resources

    Welcome to i-Human patients by Kaplan! We have many resources to help you become familiar and navigate your ca...

    May 23, 2019 01:07PM EDT
  • Tips & Tricks

    Click a link below to view: 6 Useful tips & tricks Auscultation Tips

    May 23, 2019 05:41PM EDT
  • Assignments Tab Navigation

    The Assignments tab contains a lot of information in addition to the cases that are available for you to play....

    Sep 27, 2017 02:54PM EDT
  • How to begin playing a case

    Click a link to quickly access that section: Play button Start button Resume button Pretest button (if applica...

    Feb 15, 2018 02:50PM EST
  • Coupon codes

    Some institutions require you to use a code to activate your account. If your institution requires you to log ...

    May 28, 2019 03:02PM EDT
  • Case Configurations

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12...

    Aug 23, 2018 04:19PM EDT
  • Finding HELP

    i-Human offers many ways to find help. Home Page Hamburger Menu (3 horizontal lines) Help Icon Using Support C...

    May 23, 2019 01:12PM EDT
  • Good Reference Materials for playing assignments

    Our case experts are asked to write their cases based on the structure or process found in the following refer...

    Jun 06, 2019 11:23AM EDT

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    Help Desk Hours

    Monday - Thursday 24 hours
    Friday Closes at 5pm PT
    Saturday 8am-5pm PT
    Sunday 8am-5pm PT
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