User Support Center

Quickly find answers in the articles below or enter keywords in the search field to refine your search.

FAQ

  • Virus | Software Download | Adobe Flash

    i-Human does not require any software or downloads. If you are prompted to download, please decline. i-Human ...

    Apr 29, 2019 05:46PM EDT
  • How to update your browser

    You can check your systems compatibility - Check your current system now! For steps on checking updates for ...

    Jul 24, 2015 02:42PM EDT
  • Can I leave a case before submitting it?

    Yes, you can close a case at any time while you are working on it and begin again where you left off when you ...

    Jul 17, 2017 01:47PM EDT
  • Differential Diagnoses Disappearing

    Why do some of my differential diagnoses disappear when I advance to the ranking screen? i-Human cases select...

    Oct 11, 2017 10:59AM EDT
  • Missing Hypotheses

    I noticed the hypotheses I chose are not showing when I'm ranking my hypotheses. After you select your hypoth...

    Nov 29, 2016 03:27PM EST
  • Construct diagram in Basic Science & Clinical Questions

    Basic Science & Clinical Question - Construct Diagram - View a quick video at the following link: Construc...

    May 01, 2017 09:19AM EDT
  • SOAP Notes

    Your instructor will direct you on how they would like you to submit your SOAP notes. Please direct any questi...

    Apr 25, 2017 07:26AM EDT
  • Add or delete DDx

    ADD a DDx by clicking on the "+" located in the upper right corner of the DDx window. REMOVE a DDx by clickin...

    May 22, 2017 01:11PM EDT
  • Refunds

    i-Human Patients is a non-refundable program. Please make sure you are required to use i-Human for your course...

    Oct 03, 2017 09:55AM EDT

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